Privacy Policy

Last updated: September 2026. This policy applies to frasercoastadventures.com and any page hosted on that domain.

Fraser Coast Adventures is a small operator-run site based in Hervey Bay, Queensland. We are not a corporation, a marketing agency, or a tourism board. We are one guide with a notebook and a website. This policy is written in plain language because the legal template copies tend to confuse more than they explain, and you deserve to know what is happening with your data without needing a law degree.

What We Collect

When you visit frasercoastadventures.com, one privacy-focused analytics service runs on every page:

• GoatCounter (counter site hanumanfrasercoast.goatcounter.com) collects anonymous page-view counts. GoatCounter does not set tracking cookies, fingerprint your browser, or share data with advertising networks.

We do not collect your name, email address, phone number, or any contact information through this site unless you choose to send it to us. We do not run a contact form. We do not run comments. We do not run a newsletter. There is nothing on this site that asks you for personal information, and there is no database holding any.

Cookies

This site does not set analytics or advertising cookies. GoatCounter works without cookies. Viator may set its own cookies after you follow an affiliate link to its website.

If you would prefer not to be counted by GoatCounter, a content blocker can block its script. This will not affect your ability to read any page on this site.

Affiliate Disclosure and Viator

Some links on this site are affiliate links to Viator, the tour-booking platform. Our partner ID is P00299531 and our partner MCID is 42383. When you click a Viator link on this site, Viator sets its own cookies and may record that the visit came from frasercoastadventures.com, so we can be credited with the referral if you book a tour.

If you book a tour through one of our links, Viator pays us a commission. You pay the same price you would pay if you went directly to Viator. We mention this because honest disclosure matters, and because most jurisdictions require it. We do not get paid to recommend a specific tour operator. If we recommend a tour, it is because we have either run that tour ourselves or watched enough other operators run it to have formed an opinion.

Viator's own handling of your booking data is governed by Viator's privacy policy, not this one. If you create a Viator account, enter payment details, or save a search, that data is held by Viator on its own servers. We do not see your booking details, your payment information, or your Viator account email. We only see anonymised summary reports from Viator showing how many bookings came through our partner ID in a given period.

Third Parties We Do Not Use

We do not use Facebook Pixel, TikTok Pixel, LinkedIn Insight, Hotjar, Microsoft Clarity, Segment, Mixpanel, Amplitude, or any other behavioural analytics or advertising tracker on this site. We do not embed YouTube videos, Facebook posts, or third-party social media widgets. We do not use a third-party chat tool. If a future page adds something that collects data we have not listed above, we will update this policy first and note the change at the top of the page.

Data Retention

GoatCounter retains anonymous counts for the lifetime of the counter. We do not maintain a separate visitor database.

Your Rights

Because we are based in Australia and the site is aimed primarily at an Australian audience, we follow the Australian Privacy Principles under the Privacy Act 1988 (Cth).

GoatCounter does not hold an identifiable visitor profile. If you have a question about the anonymous analytics collected on this site, contact us using the address below.

Contact

If you have a privacy question, a correction request, or a complaint about how this site handles data, email pete@frasercoastadventures.com. We read every message. Replies usually arrive within a few days, sometimes longer in whale season when the inbox gets busy.

If you would prefer to write by post, the site's mailing address is available on request via email. We do not publish a street address on the site because there is no office to visit. This is a one-person operation run from a home in Hervey Bay.

Changes to This Policy

If we change anything material in this policy, we will update the date at the top and note the change at the bottom of the page. The previous version will be archived and available on request. Material changes include adding a new analytics service, adding advertising, or adding any feature that collects personal information beyond what is described above.